Privacy Policy

At CRITSURGE s. r. o., your privacy is important to us. This Privacy Policy explains how we handle personal information and cookies on our website.

Information We Collect

We collect the information you voluntarily provide through our contact form, which includes:

• Name
• Email address
• Message or inquiry content

Additionally, for security and support purposes, we may automatically log:

• IP address
• User agent (browser and device information)
• Date and time of submission

All information collected through the contact form is used solely to respond to your inquiry and improve our support. This data is not shared with third parties, except as required by law.

How We Use Your Information

We use your information solely to respond to inquiries and communicate with you. Optional cookies may be used to improve experience or for analytics/marketing purposes if consented.

Data Retention

We retain your personal information only as long as necessary to respond to your message or comply with legal obligations.

Cookies

Our website uses:

• Essential cookies – always active for proper site function.
• Analytics cookies – optional, used for site improvement.
• Marketing cookies – optional, used for promotional purposes.

You can manage your cookie preferences here.

Newsletter Opt-in

Our newsletter popup allows you to subscribe with your email address. This data is sent to Mailchimp for managing subscriptions. You can unsubscribe or manage your preferences at any time via the links in the newsletter emails.

Your Rights

You can access, correct, or request deletion of your personal information under GDPR by contacting studio@critsurge.com.

Contact Us

If you have questions about privacy or cookie handling, contact studio@critsurge.com.